VoiceFund · Help & Policies
Contact & Complaints
Draft for legal review · Updated 19 October 2026. This text has not been reviewed or approved by a lawyer.
Official support channels
We welcome questions, feedback and complaints from artists, supporters and other platform users. Contact VoiceFund through these channels. There is no online complaint form on the website.
- Email: voicefund1@gmail.com
- Phone: +2347048299015
- WhatsApp: Chat on WhatsApp (+2347048299015)
For email complaints, use a subject line that briefly describes your concern.
What to include
- Payment complaint: the transaction reference, amount, date, relevant artist or campaign, and the status displayed by VoiceFund.
- Account complaint: your account email, the affected page or feature, and a short description of the problem.
- Contest complaint: the contest name, relevant entry information and supporting evidence.
- Privacy request: what information or visibility setting is involved and what action you are requesting.
- Music rights complaint: the affected page URL, identification of the original work, evidence of ownership or authority, and a description of the alleged infringement.
Protect your information
Never send your password, bank PIN, card PIN, CVV or authenticator code. Avoid posting private details in public comments.
VoiceFund will assess complaints according to the circumstances and applicable requirements. A complaint does not automatically guarantee a refund, takedown, contest result change or a particular response time.