FAQ & Help

VoiceFund is a music-focused platform designed to help artists showcase their talent, connect with supporters, participate in contests and access eligible fundraising opportunities.

Anyone can register for free. Additional requirements may apply to particular features, such as each contest's eligibility rules.

Register or sign in, open Artist Studio and complete the profile fields. Only provide information you are comfortable making public.

VoiceCoins are platform credits used for supported VoiceFund features. One VoiceCoin is valued at ₦50 and VoiceCoins do not expire. They are not cash or investments.

Open the artist's page and use the support method shown there. Follow the instructions and keep your transaction reference.

Yes. The "Support directly" option on artist pages lets guests pay through Paystack with just an email. VoiceCoin support needs an account.

No separate VoiceFund support fee. For direct Paystack payments, Paystack's actual processing fee is deducted before the artist or campaign is credited. A 5% fee applies only to eligible withdrawals.

Artists create a campaign, submit it for administrator review, and only approved, live campaigns accept contributions. Campaign funds are separate from personal earnings.

Open the contest page, read the rules, confirm your eligibility, and complete registration (including any entry fee) and submission.

No. Outcomes and prizes depend on the published rules and conditions of each contest.

Only if you have the necessary rights or permissions. You must not upload content that infringes another person's rights.

Keep your payment reference, amount, date and receipt, then contact VoiceFund. Do not pay again just because a payment is pending. Never send your password, card PIN, CVV or authenticator code.

Email voicefund1@gmail.com or contact +2347048299015 by phone or WhatsApp.

Contact VoiceFund and explain what personal information or privacy setting is involved. Reasonable identity verification may be required.

Withdrawals are currently switched off. When they are enabled, the withdrawal screen will show eligibility, available balance and charges.